This privacy notice discloses the privacy practices for knightheatingandairmn.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of our web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 763-274-9945 or via email at jill.lien@knightheatingandairmn.com.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
Any financial transactions arising from use of this site are conducted using the PayPal payment transaction platform. If the user clicks a button indicating he/she wishes to make a purchase or payment, the user is taken to PayPal's secure, encrypted environment to provide the payment information needed to enact the transaction. PayPal, a well-established leader in online payment processing, is fully compliant with financial security laws and related standards. Notification of payment received by PayPal is made via email to our merchant address provided to PayPal. The communication references payee's name and contact information, amount paid, description of product/payment and PayPal's transaction reference number.
Name and contact information obtained by Knight Heating and Air Conditioning, Inc. as the result of purchase, payment or as provided when communicating using a web form on this site, is logged in our secure PagePilot account. Notification of the communication or transaction containing this information is also emailed to the address(es) we designate. If communication is a purchase/payment, PayPal emails a separate notification of payment received as identified above.
Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.
Except to obtain an overview of how our site is used by customers in order to improve its usability, knightheatingandairmn.com does not use cookies or any other tracking mechanism.
Non-identifying information is collected such as the browser version used by a visitor and the type of device they are using to view the site. This is used by the developer to understand usage trends for the purpose of improving user experience. This information is statistical only and not traceable to any particular user.
Google Analytics, if used, also tracks site usage in order for us to be able to analyze how visitors arrive at and navigate our site when they visit. Again, personal information on users of our site is not sought, collected or even necessary for our purposes.
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.